Privacy Policy

1. Introduction

MENTISERA Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personally identifiable information that you voluntarily provide to us when you fill out a contact form, request training, or otherwise interact with our services. This may include:

• Personal Data: Name, email address, phone number, and organization.
• Non-Personal Data: We may also collect non-personal information, such as browser type, operating system, and website usage data through analytics tools to improve our services.

3. Use of Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Respond to your inquiries, comments, and questions.
• Send you administrative information, such as updates to our terms, conditions, and policies.
• Understand and analyze how you use our website to improve user experience.
• Develop new products, services, features, and functionality.
• Communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes, in compliance with applicable law.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as website hosting or email services, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@mentisera.pk.